Dear Joe,
I appreciate the work that you do, but I’m having trouble with the idea of civility. I’m tired of being civil with people who aren’t. I have a number of friends who say that civility is a useless strategy to deal with the problems of our times. I’m beginning to believe them. But there’s a part of me that still wants to believe that there are peaceful and nonviolent ways to deal with what’s going on. I’ve had enough of the fighting and aggressive ways we are relating to one another. Any ideas?
Split
Hey Split,
I appreciate your dilemma. The issues you raise have been at the core of my work for decades. How do you confront a bully without becoming a bully? How can you respond with courage instead of becoming passive? How do you speak your truth in a public forum when you know you risk getting “canceled” or having your life threatened? How do you confront incivility without becoming uncivil?
It seems that the lack of civility has become mainstream worldwide. Whether it be at a family dinner, in political town halls, at protests or at work, the loud-and-crass approach appears increasingly to get the most attention. But, when I read between the lines in your question, I suspect that you have insight into a deeper set of truths: that a loud voice may not be a strong voice, that both sides can win at the same time, and that the need to be right may not be the best path toward finding common ground and new solutions to our current problems.
Why is being civil not working? I believe we are working with an outdated operating definition of civility; we need an approach to civility that invites powers like strength, confidence, skill, courage, resilience and assertiveness. These powers, when used in a respectful, balanced way, could help neutralize the aggression, lack of listening, othering, breaking and polarization that hampers our interactions. So, in order to confront the level of animosity and distress we are facing, we all need to revise and “upgrade” our current skills, strategies, fortitude and resilience.
The first step in this process is to let go of a condition I call “chronic niceness.” Chronic niceness happens when we hold an archaic notion of civility, complete with a “big smile mask,” refined niceties, and where our messages of charity, mercy, and inclusivity, may not be in alignment with our actions. For example, when you say yes but you should have said no, or when you say no but you should have said yes, you may suffer from this chronic need to be nice. And, when it comes to chronic niceness, we all pay the price.
Consider this: When you witness friends marginalizing others, your place of worship or political party justifying violence for their cause, or your social media groups and friends destroying someone’s reputation before considering all the facts – and you say nothing – you are contributing to the debilitating effects of chronic niceness.
When you let go of chronic niceness and the false sense of civility, you open to the fierce power of kindness. Let’s distinguish the difference between kindness and niceness. Niceness is an external façade that creates distance and gives us permission to justify our harms; kindness is a quality of the heart that requires courage, empathy and compassion, respects the dignity and value of self and others, and leads to actions of nurturing and protecting others. Kindness transcends our limited views of each other and has the potential to bring about peace, healing and reconciliation.
What if we let go of our chronic niceness, stepped into our highest qualities of openhearted fierceness, and called ourselves and those we encounter to our highest values?. We step into our fierceness when we stand face to face with our challenges, bullies and aggression with empowered vulnerability. We become both nurturers and protectors for ourselves and others.
Fierce Civility is the approach I use to learn these upgraded skills. It trains you to shift your viewpoints, habits and behavior so that you can:
- Stay regulated in times of high tension so you don’t fall into patterns of aggression or passivity.
- Determine your level of safety in every moment and set clear boundaries.
- Treat others as you would like to be treated.
- Hold yourself and others accountable to our highest values.
- Seek out results that honors the dignity of all involved.
- Collaborate to find solutions that include the needs of all involved.
Success may not be guaranteed, but pursuing this course of action may support you in cultivating the resilience, grace, patience, skill and courage needed to stay in the challenges, and grapple with the twists and turns of these encounters, with a higher probability of a successful outcome. This upgraded form of civility may be what’s needed to shift from volatility to lasting peace.
With fierce respect for you and your exasperation,
Joe Learn more about Joe Weston and his work here. Make sure to c heck out Joe’s bestselling book Fierce Civility: Transforming our Global Culture from Polarization to Lasting Peace, published March 2023.
To Ask Joe, please submit questions to: AskJoe@Fulcrum.us.
U.S. President Donald Trump speaks during a“ Steel Across America” event ahead of the 25th anniversary of the Sept. 11th attacks on the Ellipse near the White House on Sept. 8, 2026 in Washington, D.C. President Trump welcomed 9/ 11 first responders to the Tunnel to Towers Foundation’ s“ Steel Across America” event featuring a 16,900- pound, 21- foot steel beam recovered.
For Trump, even 9/11 is an opportunity
There was a reason organizers of the 9/11 ceremony in Manhattan told President Trump he could not speak at this year’s memorial service.
A good one, it turns out.
Because in a speech he gave on Tuesday in Washington, he did exactly what they were presumably worried about — he made it about himself.
According to The New York Times, Trump had wanted a speaking role at the service, but the National Sept. 11 Memorial and Museum, which oversees the site, said no, as they’ve maintained for the past decade-plus that the venue and event should be nonpartisan.
Trump has long used awful tragedies to either puff himself up, trash political opponents, or sell lies to the American people.
He blamed a deadly plane crash at Washington National Airport last year on diversity, equity and inclusion policies. He blamed Puerto Ricans for the devastation they endured after Hurricane Maria in 2017. He reportedly considered withholding disaster relief after the California wildfires based on the way affected regions voted. In an interview on Fox News meant to commemorate the 75th anniversary of D-Day in Normandy, he used the occasion to slam former House Speaker Nancy Pelosi…with graves of the dead behind him.
And now, as we approach the 25th anniversary of what many New Yorkers consider the darkest day in modern history, Trump has done it again.
He told a rambling, nonsensical story — one he’s told before — about going to Ground Zero just after terrorists flew two commercial jets into the twin towers. In the story, which no one has been able to verify, despite multiple attempts, he says firefighters had to carry him out of One Liberty Plaza, also known as the U.S. Steel Building, because they thought it was about to collapse.
As CNN fact checker Daniel Dale notes, there’s no evidence Trump went into this building, especially at a time when NYPD and NYFD had locked down the area. There’s no evidence that building was collapsing — in fact, it was deemed structurally sound and reopened within two months of the attacks. There’s no evidence he was carried out of it by firefighters.
But the lie isn’t even the worst part. Pretend it was all true — why would the leader of our country, and a New Yorker, decide to make that tragic day about himself?
Because that’s who Donald Trump is. He’s a malignant narcissist.
He’s also, incidentally, a terrible and ineffectual president, who’s made ill-fated decisions that he has to keep defending, and there’s nothing he won’t do to make himself look and feel better.
Within the first two minutes of his speech, he was cravenly using 9/11 to justify and promote his dumb war in Iran — two events separated by 25 years and 6,000 miles.
“And I will tell you, we’re right now fighting because we have a certain nation that wanted a nuclear weapon, they were very close to getting it, and now they have no chance at getting it. They will never have a nuclear weapon. Iran will not have a nuclear weapon. And they’ve been punished greatly. As you know, we’ve really taken it to them.”
As a New Yorker who lived through 9/11, still one of the worst days of my life, I’m utterly sickened by Trump’s crass, political, and self-promotional framing of that awful day.
And I’m relieved he won’t be given a platform to do it again on Friday’s anniversary in lower Manhattan.
Because for Trump, everything is his for the taking, and absolutely nothing is sacred.
S.E. Cupp is the host of "S.E. Cupp Unfiltered" on CNN.