Skip to content
Search

Latest Stories

Follow Us:
Top Stories

Yes, consumers can change Facebook’s polarizing behavior

Opinion

Mark Zuckerberg

It's up to social media consumers to force Mark Zuckerberg and his company to make changes, writes Aftergut.

Drew Angerer/Getty Images

Aftergut is a former federal prosecutor in San Francisco.

The oft-recited close of T.S. Eliot’s celebrated 20th century poem “The Hollow Men” captures a truth about the fall of Rome and other tragic losses: “not with a bang but a whimper.” Meaning that in human affairs, catastrophe seldom arrives via a meteor strike but rather by a slow rollout of flaws that are part of who we are.

The 21st century update may argue that the way the world ends is not with a bang but a click, one short keystroke on a Facebook page.


(Facebook rebranded itself as “Meta” in October, but let’s continue to call it “Facebook” here.)

Many a morning routine starts with a check of a “feed” … the latest news, photos, and updates from family and friends. Our brains get an endorphin rush from likes, emoji hearts, or posted pics from a child or sister. Then there’s the unexpected outreach from a childhood crush or long-lost roommate. Oh, and those photos from Yellowstone or the Amalfi Coast.

Facebook studies neuro-marketing to match its product to our brains. As David Rock, author of ” Your Brain at Work,” has written: “The circuitry activated when you connect online is the seeking circuitry of dopamine. Yet . . we don’t tend to get the oxytocin or serotonin calming reward that happens when we bond with someone in real time, when our circuits resonate with real-time shared emotions and experiences.”

Facebook has mined dopamine brain science to maximize its advertising audience. The results are chilling. The documents that Facebook whistleblower Frances Haugen recently revealed make one’s neck hair stand straight up. They tell of Facebook promoting political polarity, driving teen anxiety and feeding negative emotions to draw clicks.

On Dec. 2, we learned that Facebook has been making money selling ads comparing vaccine mandates to Nazism and the Holocaust. This follows a pattern first seen with Facebook posts promoting human trafficking. Although the ads violated Facebook policy, the company ran them, only removing them after news outlets notified Facebook a public story was about to run.

According to Facebook researchers, its algorithm for spreading posts focused on increasing anger in political communications: “Misinformation, toxicity, and violent content are inordinately prevalent among reshares.”

Facebook CEO Mark Zuckerberg resisted proposed changes: “Mark doesn’t think we could go broad” with the fix, according to the documents. “We wouldn’t launch if there was a material [business] impact.”

Internal memos also show that Facebook was aware that its subsidiary Instagram is harmful to children. Per the Wall Street Journal’s exposure, Facebook research confessed: “We make body image issues worse for one in three teen girls. Teens blame Instagram for increases in the rate of anxiety and depression.“

On Oct. 6, Zuckerberg posted a damage-control statement, saying the critique makes no sense: “We make money from ads, and advertisers consistently tell us they don’t want their ads next to harmful or angry content.”

Maybe so but notice what he didn’t say: That ad buys have dropped, or that Facebook has taken steps to decelerate its spreading of harmful messages. Filippo Menczer, Indiana University professor of informatics and computer science, has written about ways to do so.

In Zuckerberg’s post trying to quiet the storm, he also asked, “If social media were as responsible for polarizing society as some people claim, then why are we seeing polarization increase in the US while it stays flat or declines in many countries ... ?"

Pu-l eeeeeeze. No one said social media is solely responsible for polarization. Different countries have different national histories of discord, racism and xenophobia. They also have had different leaders and have applied differing governmental remedies. All these factors produce disparate levels of polarization.

Shell-game PR sophistry doesn’t get a CEO off the hook for damaging society.

Today, Instagram CEO Adam Mosseri testifies before a Senate Committee. Some say only Congress can crack down on Facebook. But it’s no newsflash that Congress is paralyzed, frozen in inaction by special-interest contributors, including Facebook. Is it sensible to leave regulating dysfunction to the dysfunctional?

The point here is that anyone troubled by Facebook putting profits over healthy children and society can replace their Facebook habit and not add to its profits. After all, advertising revenue turns on subscriber numbers.

Life is not only possible after Facebook; it can be better. A 2019 report found that your brain off of Facebook yields “more in-person time with friends and family ... less partisan fever ... [plus a] bump in one’s daily moods and life satisfaction. And ... an extra hour a day of downtime.”

With trust in Facebook falling, and reasons to drop it rising, there are alternative social media sites for friends and family to join. Responsible news curators and outlets abound that don’t organize insurrections, tell us in a million ways we’re not good-looking enough, or spending enough time in Tahiti. Plus, they don’t work overtime to addict us.

Young women recognizing the damage Instagram wreaks have started to use it for messaging but not posting. Support and resources on sites like Good for MEdia build healthy resistance to FOMO and peer pressure for those declaring selective independence from social media addiction.

As for dropping a habit, I can’t say, “There’s an app for that.” But if you’re motivated, each of us has an aptitude for it. Together, maybe we delay the world ending with a click or a whimper.


Read More

New Cybersecurity Rules for Healthcare? Understanding HHS’s HIPPA Proposal
Getty Images, Kmatta

New Cybersecurity Rules for Healthcare? Understanding HHS’s HIPPA Proposal

Background

The Health Insurance Portability and Accountability Act (HIPAA) was enacted in 1996 to protect sensitive health information from being disclosed without patients’ consent. Under this act, a patient’s privacy is safeguarded through the enforcement of strict standards on managing, transmitting, and storing health information.

Keep ReadingShow less
Two people looking at screens.

A case for optimism, risk-taking, and policy experimentation in the age of AI—and why pessimism threatens technological progress.

Getty Images, Andriy Onufriyenko

In Defense of AI Optimism

Society needs people to take risks. Entrepreneurs who bet on themselves create new jobs. Institutions that gamble with new processes find out best to integrate advances into modern life. Regulators who accept potential backlash by launching policy experiments give us a chance to devise laws that are based on evidence, not fear.

The need for risk taking is all the more important when society is presented with new technologies. When new tech arrives on the scene, defense of the status quo is the easier path--individually, institutionally, and societally. We are all predisposed to think that the calamities, ailments, and flaws we experience today--as bad as they may be--are preferable to the unknowns tied to tomorrow.

Keep ReadingShow less
Trump Signs Defense Bill Prohibiting China-Based Engineers in Pentagon IT Work

President Donald Trump with Secretary of State Marco Rubio, left, and Secretary of Defense Pete Hegseth

Tasos Katopodis/Getty Images

Trump Signs Defense Bill Prohibiting China-Based Engineers in Pentagon IT Work

President Donald Trump signed into law this month a measure that prohibits anyone based in China and other adversarial countries from accessing the Pentagon’s cloud computing systems.

The ban, which is tucked inside the $900 billion defense policy law, was enacted in response to a ProPublica investigation this year that exposed how Microsoft used China-based engineers to service the Defense Department’s computer systems for nearly a decade — a practice that left some of the country’s most sensitive data vulnerable to hacking from its leading cyber adversary.

Keep ReadingShow less
Someone using an AI chatbot on their phone.

AI-powered wellness tools promise care at work, but raise serious questions about consent, surveillance, and employee autonomy.

Getty Images, d3sign

Why Workplace Wellbeing AI Needs a New Ethics of Consent

Across the U.S. and globally, employers—including corporations, healthcare systems, universities, and nonprofits—are increasing investment in worker well-being. The global corporate wellness market reached $53.5 billion in sales in 2024, with North America leading adoption. Corporate wellness programs now use AI to monitor stress, track burnout risk, or recommend personalized interventions.

Vendors offering AI-enabled well-being platforms, chatbots, and stress-tracking tools are rapidly expanding. Chatbots such as Woebot and Wysa are increasingly integrated into workplace wellness programs.

Keep ReadingShow less