Skip to content
Search

Latest Stories

Top Stories

Facebook’s own internal documents offer a blueprint for making social media safer for teens

Teenager on social media
Dan Kenyon/Getty Images

Twenge is a p rofessor of psychology at San Diego State University.

Right at the time social media became popular, teen mental health began to falter. Between 2010 and 2019, rates of depression and loneliness doubled in the U.S. and globally, suicide rates soared for teens in the U.S. and emergency room admissions for self-harm tripled among U.S. 10- to 14-year-old girls. Social scientists like myself have been warning for years that the ubiquity of social media might be at the root of the growing mental health crisis for teens.

Yet when Facebook CEO Mark Zuckerberg was asked during a congressional hearing in March to acknowledge the connection between social media and these troubling mental health trends, he replied, "I don't think that the research is conclusive on that."

Just six months later, The Wall Street Journal reported that Facebook had been doing its own research for years on the negative effects of Instagram, the company's photo-sharing app popular with teens and young adults. Six internal documents summarizing the research, leaked by a whistle-blower, were posted in full on Sept. 29, 2021.

The details in the 209 pages are revealing. They suggest not only that Facebook knew how Instagram could be harmful, but that the company also was aware of possible solutions to mitigate those harms. Facebook's own research strongly suggests that social media should be subject to more stringent regulation and include more guardrails to protect the mental health of its users.


There are two primary ways the company can do this: enforcing time limits and increasing the minimum age of users.

A ticking time bomb for mental health

Academic research shows that the more hours a day a teen spends on social media, the more likely she or he is to be depressed or to self-harm.

That's important because many teens, especially girls, spend large amounts of time on social media.

One study in the U.K. found that one-quarter of 15-year-old girls spent more than five hours a day using social media – and 38% of those girls were clinically depressed. Comparatively, among girls who used social media less than one hour a day, only 15% were depressed.

Although the internal Facebook research didn't examine links between time on Instagram and mental health, they did ask teens about what were, in their view, the worst aspects of Instagram. One of the things teens disliked the most about the app was how much time they spent on it.

Teens, the report said, had "an addict's narrative about their use. … They wish they could spend less time caring about it but they can't help themselves."

They knew they were spending too much time online, but had a hard time controlling how much time they spent. One-third of teens suggested Instagram should remind them to take a break or encourage them to get off the app.

That would be a step in the right direction, but simple nudges might not be enough to get teens to close the app and keep it closed. And while parents can already set time limits using the parental controls included on most smartphones, many of them don't know how to use these controls or are unaware how much time teens are spending on social media.

So better regulations might need to put teeth into time limits, such as limiting the number of hours teens under 18 can spend on social media apps. A blackout period overnight might also be useful, as many teens use their smartphones at night when they should be sleeping.

ID, please

One internal Facebook study of more than 50,000 people from 10 countries found that half of teen girls compare their appearance to others' on Instagram. Those appearance-based comparisons, the study found, peaked when users were 13 to 18 and were much less common among adult women.

This is key, as body image issues seem to be one of the biggest reasons why social media use is linked to depression among teen girls. It also dovetails with research I reported in my book, "iGen," finding that social media use is more strongly linked to unhappiness among younger teens than older ones.

This suggests another avenue for regulation: age minimums. A 1998 law called the Children's Online Privacy Protection Rule already sets the age minimum for social media accounts at 13. That limit is problematic for two reasons. First, 13 is a developmentally challenging time, right as boys and girls are going through puberty and bullying is at its peak.

Second, the age minimum is not regularly enforced. Kids 12 and under can simply lie about their age to sign up for an account, and they're rarely kicked off the platform for being underage. During a Facebook event with Instagram head Adam Mosseri, the young celebrity JoJo Siwa noted she had been using Instagram since she was 8 years old, forcing Mosseri to acknowledge that it's easy to lie about your age.

The problem is how to enforce an age limit online for a population that is too young for IDs. Raising the minimum age to create a social media account to 16, 17 or 18 could solve two problems at once: It would prevent kids from signing up until they're a bit more developed and mature, and it would be easier to enforce. For example, potential users might be asked to submit a photo of their state-issued ID, which most teens have by 16.

Verifying age would also make it easier to construct a safer app for younger users that might, say, hide follower counts or restrict access to celebrity accounts, both of which Facebook's research found negatively impacted girls' body images.

Curtailing that fear of missing out

It's tempting to think regulations like these would cause teens to riot in the streets – after all, they love keeping up with their friends on social media. But the teens interviewed by Facebook for its internal research were well aware of social media's downsides.

"The reason why our generation is so messed up and has higher anxiety and depression than our parents' is because we have to deal with social media. Everyone feels like they have to be perfect," one teen girl told the researchers. Other teens have spoken publicly about the negative effects of social media.

More stringent regulation would help with another issue teens know all too well: the unwritten mandate to use social media or be left out.

"Young people are acutely aware that Instagram can be bad for their mental health yet are compelled to spend time on the app for fear of missing out," Facebook's internal research concluded.

If age limits were enforced, the peer pressure of being on social media would vanish; no or few classmates would be there. Regulating time on the app could also help if teens knew their friends wouldn't constantly be online.

Facebook's research demonstrates something else: The company was aware of the issues with Instagram but chose not to set these limits itself. Congress is now considering taking action.

Until they do, it will be up to parents and teens themselves to set limits. That won't be easy, but teens will be safer for it.

This article is republished from The Conversation under a Creative Commons license. Click here to read the original article.

The Conversation

Read More

“There is a real public hunger for accurate, local, fact-based information”

Monica Campbell

Credit Ximena Natera

“There is a real public hunger for accurate, local, fact-based information”

At a time when democracy feels fragile and newsrooms are shrinking, Monica Campbell has spent her career asking how journalism can still serve the public good. She is Director of the California Local News Fellowship at the University of California, Berkeley, and a former editor at The Washington Post and The World. Her work has focused on press freedom, disinformation, and the civic role of journalism. In this conversation, she reflects on the state of free press in the United States, what she learned reporting in Latin America, and what still gives her hope for the future of the profession.

You have worked in both international and U.S. journalism for decades. How would you describe the current state of press freedom in the United States?

Keep ReadingShow less
Person on a smartphone.

The digital public square rewards outrage over empathy. To save democracy, we must redesign our online spaces to prioritize dialogue, trust, and civility.

Getty Images, Tiwaporn Khemwatcharalerd

Rebuilding Civic Trust in the Age of Algorithmic Division

A headline about a new education policy flashes across a news-aggregation app. Within minutes, the comment section fills: one reader suggests the proposal has merit; a dozen others pounce. Words like idiot, sheep, and propaganda fly faster than the article loads. No one asks what the commenter meant. The thread scrolls on—another small fire in a forest already smoldering.

It’s a small scene, but it captures something larger: how the public square has turned reactive by design. The digital environments where citizens now meet were built to reward intensity, not inquiry. Each click, share, and outrage serves an invisible metric that prizes attention over understanding.

Keep ReadingShow less
Congress Must Lead On AI While It Still Can
a computer chip with the letter a on top of it
Photo by Igor Omilaev on Unsplash

Congress Must Lead On AI While It Still Can

Last month, Matthew and Maria Raine testified before Congress, describing how their 16-year-old son confided suicidal thoughts to AI chatbots, only to be met with validation, encouragement, and even help drafting a suicide note. The Raines are among multiple families who have recently filed lawsuits alleging that AI chatbots were responsible for their children’s suicides. Their deaths, now at the center of lawsuits against AI companies, underscore a similar argument playing out in federal courts: artificial intelligence is no longer an abstraction of the future; it is already shaping life and death.

And these teens are not outliers. According to Common Sense Media, a nonprofit dedicated to improving the lives of kids and families, 72 percent of teenagers report using AI companions, often relying on them for emotional support. This dependence is developing far ahead of any emerging national safety standard.

Keep ReadingShow less
A person on using a smartphone.

With millions of child abuse images reported annually and AI creating new dangers, advocates are calling for accountability from Big Tech and stronger laws to keep kids safe online.

Getty Images, ljubaphoto

Parents: It’s Time To Get Mad About Online Child Sexual Abuse

Forty-five years ago this month, Mothers Against Drunk Driving had its first national press conference, and a global movement to stop impaired driving was born. MADD was founded by Candace Lightner after her 13-year-old daughter was struck and killed by a drunk driver while walking to a church carnival in 1980. Terms like “designated driver” and the slogan “Friends don’t let friends drive drunk” came out of MADD’s campaigning, and a variety of state and federal laws, like a lowered blood alcohol limit and legal drinking age, were instituted thanks to their advocacy. Over time, social norms evolved, and driving drunk was no longer seen as a “folk crime,” but a serious, conscious choice with serious consequences.

Movements like this one, started by fed-up, grieving parents working with law enforcement and law makers, worked to lower road fatalities nationwide, inspire similar campaigns in other countries, and saved countless lives.

Keep ReadingShow less