Fitch is the president and CEO of the Congressional Management Foundation and a former congressional staffer.
Our nation’s capital is known for many things — but good management practices are not among them. Stories regularly surface of bizarre tales of harassment and abuse by members of Congress. An Instagram feed a few years ago unearthed dozens of stories by staff outing less-than-desirable managers and members for their bad practices. But what about the good leaders and good managers?
Like any profession, Congress actually has quite a few exemplary office leaders. And the beneficiaries of these role models are not just their staff — it’s also their constituents. When a congressional office can retain great talent, sometimes over decades, the quality of the final legislative product or constituent service rises immensely.
Two members of Congress who exemplify this quality are the winners of the 2024 Congressional Management Foundation’s Democracy Award for Workplace Environment — the “Life in Congress Award.”
The Democratic winner, Sen. Tammy Duckworth (Ill.), has a saying she repeats to her team: “What’s the point in working for a senator’s office if you can’t work to improve things you care about?” She’s passionate about hiring staff with a wide variety of backgrounds and experiences because she truly values hearing about issues and solutions from as many perspectives as possible. She also knows that if her staff succeeds, the state of Illinois and her constituents will succeed as well. To that end, the office hosts yearly staff retreats and conducts quarterly formal check-ins for staff to connect and communicate with their supervisors. The office set up a novel year-long mentorship program that includes matching a new staffer with a longer-tenured employee for confidential advice and guidance. The program also provides formal training and monthly group check-ins.
The office boasts a “passion projects” initiative, which encourages staffers to spend time on projects they are passionate about regardless of their portfolio. Additionally, the office has a dedicated staff member who leads a diversity, equity, inclusion and accessibility committee, which hosts “lunch and learns” with guest speakers and helps ensure that the office and the senator herself are approaching their work through a DEIA lens. The Duckworth has also worked hard to make sure that staff who are caregivers for family members feel supported, as she is always cognizant of the pressures staff in similar circumstances to hers are facing.
The Republican winner, Rep. Don Bacon (Neb.), operates his office with the understanding that if you put your people first and empower them, they will put the mission first. His office offers benefits include a flexible telework policy, compensatory time off and three office-sanctioned fitness breaks per week. The office has the best staff retention rate and the smallest turnover index number in the entire Nebraska delegation, and 11 staff members have served since Bacon’s first term over seven years ago.
The ability to focus on the mission in an open-door and collaborative environment is one of the primary reasons that the congressman also was recognized by the Center for Effective Lawmaking as the most effective Republican House member in the previous Congress — and why he is a previous Democracy Award winner (for the best constituent services). At any given point, there are almost always staff members enrolled in educational programs at the graduate level. In addition, the office frequently helps staff members get accepted into various fellowship programs. The office staff work with interns on actual legislative matters and the robust internship program also includes multiple one-day field trips, hosted by the chief of staff, to locations such as the National War College and Annapolis for the purposes of gaining a broader understanding of the history of American government and its various departments.
Probably one of the most amazing anecdotes about the Bacon office stemmed from one of staffer’s brush with death. Suffering from a rare disease, the staffer needed a new liver. Four of his office colleagues (including Bacon) offered to donate. That kind of esprit de corps doesn’t happen by accident, and the intentionality of Bacon and his team to create the best work environment results in a better workforce and better results for his constituents.
It may be hard to connect a well-run government office with tangible benefits for constituents, but I can attest to seeing first-hand accounts of this happening daily, especially during the pandemic. When constituents badly needed services, some facing nearly life-and-death choices, the seasoned, well-run congressional offices delivered, making a huge difference for the people they serve.
Eric Trump, the newly appointed ALT5 board director of World Liberty Financial, walks outside of the NASDAQ in Times Square as they mark the $1.5- billion partnership between World Liberty Financial and ALT5 Sigma with the ringing of the NASDAQ opening bell, on Aug. 13, 2025, in New York City.
Why does the Trump family always get a pass?
Deputy Attorney General Todd Blanche joined ABC’s “This Week” on Sunday to defend or explain a lot of controversies for the Trump administration: the Epstein files release, the events in Minneapolis, etc. He was also asked about possible conflicts of interest between President Trump’s family business and his job. Specifically, Blanche was asked about a very sketchy deal Trump’s son Eric signed with the UAE’s national security adviser, Sheikh Tahnoon.
Shortly before Trump was inaugurated in early 2025, Tahnoon invested $500 million in the Trump-owned World Liberty, a then newly launched cryptocurrency outfit. A few months later, UAE was granted permission to purchase sensitive American AI chips. According to the Wall Street Journal, which broke the story, “the deal marks something unprecedented in American politics: a foreign government official taking a major ownership stake in an incoming U.S. president’s company.”
“How do you respond to those who say this is a serious conflict of interest?” ABC host George Stephanopoulos asked.
“I love it when these papers talk about something being unprecedented or never happening before,” Blanche replied, “as if the Biden family and the Biden administration didn’t do exactly the same thing, and they were just in office.”
Blanche went on to boast about how the president is utterly transparent regarding his questionable business practices: “I don’t have a comment on it beyond Trump has been completely transparent when his family travels for business reasons. They don’t do so in secret. We don’t learn about it when we find a laptop a few years later. We learn about it when it’s happening.”
Sadly, Stephanopoulos didn’t offer the obvious response, which may have gone something like this: “OK, but the president and countless leading Republicans insisted that President Biden was the head of what they dubbed ‘the Biden Crime family’ and insisted his business dealings were corrupt, and indeed that his corruption merited impeachment. So how is being ‘transparent’ about similar corruption a defense?”
Now, I should be clear that I do think the Biden family’s business dealings were corrupt, whether or not laws were broken. Others disagree. I also think Trump’s business dealings appear to be worse in many ways than even what Biden was alleged to have done. But none of that is relevant. The standard set by Trump and Republicans is the relevant political standard, and by the deputy attorney general’s own account, the Trump administration is doing “exactly the same thing,” just more openly.
Since when is being more transparent about wrongdoing a defense? Try telling a cop or judge, “Yes, I robbed that bank. I’ve been completely transparent about that. So, what’s the big deal?”
This is just a small example of the broader dysfunction in the way we talk about politics.
Americans have a special hatred for hypocrisy. I think it goes back to the founding era. As Alexis de Tocqueville observed in “Democracy In America,” the old world had a different way of dealing with the moral shortcomings of leaders. Rank had its privileges. Nobles, never mind kings, were entitled to behave in ways that were forbidden to the little people.
In America, titles of nobility were banned in the Constitution and in our democratic culture. In a society built on notions of equality (the obvious exceptions of Black people, women, Native Americans notwithstanding) no one has access to special carve-outs or exemptions as to what is right and wrong. Claiming them, particularly in secret, feels like a betrayal against the whole idea of equality.
The problem in the modern era is that elites — of all ideological stripes — have violated that bargain. The result isn’t that we’ve abandoned any notion of right and wrong. Instead, by elevating hypocrisy to the greatest of sins, we end up weaponizing the principles, using them as a cudgel against the other side but not against our own.
Pick an issue: violent rhetoric by politicians, sexual misconduct, corruption and so on. With every revelation, almost immediately the debate becomes a riot of whataboutism. Team A says that Team B has no right to criticize because they did the same thing. Team B points out that Team A has switched positions. Everyone has a point. And everyone is missing the point.
Sure, hypocrisy is a moral failing, and partisan inconsistency is an intellectual one. But neither changes the objective facts. This is something you’re supposed to learn as a child: It doesn’t matter what everyone else is doing or saying, wrong is wrong. It’s also something lawyers like Mr. Blanche are supposed to know. Telling a judge that the hypocrisy of the prosecutor — or your client’s transparency — means your client did nothing wrong would earn you nothing but a laugh.
Jonah Goldberg is editor-in-chief of The Dispatch and the host of The Remnant podcast. His Twitter handle is @JonahDispatch.