Skip to content
Search

Latest Stories

Top Stories

Restoring trust in government: The vital role of public servants

Washington, DC, skyline
John Baggaley/Getty Images

This past year has proven politically historic and unprecedented. In this year alone, we witnessed:

  • The current president, who received the most votes in American history when elected four years ago,drop out of the presidential race at the last minute due to party pressure amid unceasing rumors of cognitive decline.
  • The vice president, who wasselected as the party-preferred candidate in his stead, fail to win a single battleground state despite an impressive array of celebrity endorsements, healthy financial backing and overwhelmingly positive media coverage.
  • The former president, who survived two assassination attempts — one leading to an iconic moment that some would swear was staged while others argued Godly intervention — decisively win the election, securing both popular and Electoral College vote victories to serve a second term, nonconsecutively (something that hasn’t happened since Grover Cleveland in the 1890s).

It’s been a few weeks since the most consequential, and perhaps most divisive, presidential election in recent history concluded. Many of us find ourselves craving more precedented times, desiring a return to some resemblance of normalcy, hoping for some sense of unity, and envisioning a nation where we have some sense of trust and confidence in our government and those who serve it.


Restoring Trust

Public trust in government has been declining for decades and shows few signs of improving. A 2024 State of Public Trust in Government survey suggests only 45 percent say most federal civil servants can be trusted to serve both political parties, two-thirds of the country believe there are many civil servants who work to undermine policies they disagree with, and just under a quarter say civil servants are nonpartisan.

This certainly portrays public servants unfavorably and reinforces why, according to the same survey, a mere 23 percent of Americans trust the federal government. This distrust, coupled withreports of poor performance and efforts to resist administration policies, was, arguably, the impetus for such controversial polices as Schedule F.

The 2024 presidential election didn’t help matters. The demeaning, divisive and derisive campaigns further undermined trust in government, public servants and fellow Americans. Both parties used a hefty amount of trash talk relating people and countries to garbage, including a sitting president’sinappropriate or perhaps misspoken words and a comedian’s insensitive or perhaps misplaced joke.

Sign up for The Fulcrum newsletter

Many Americans believe the government is wasteful, but competent, nonpartisan and professional civil servants are key to improved outcomes for the public, which leads togreater transparency, accountability and trust.

There have been numerous calls over the years to defend public servants, but what’s really needed? Better understanding, accountability and allegiance. Public servants must know their roles and responsibilities; ensure top performance and responsiveness; andfulfill their public oath to serve the American people and serve them well. This includes seeing past the campaign rubbish and preparing to advise on — and help implement — policies (whether the candidate they supported was victorious or not).

At the same time, demoralizing and over-the-top disparagement of government must cease. Yes, government can be streamlined and reformed (and it should be done, respectfully and responsibly), but wholesale, indiscriminate dismantling would be misguided and ill-advised, and it would fail to appreciatethe everyday public good that civil servants provide.

Administering and Implementing Policy

More than half of voters across the nation are celebrating. Those remaining are upset, disheartened or anxious about what’s to come. It’s understandable, especially for those wanting to know how the election outcome will affect them directly, and given the lack of actual policy debate to address issues voters were most concerned about, including:

  • Inflation, which saw sharp increases during the current administration.
  • Immigration, which has expanded beyond the southwest border and includes a reported11 million unauthorized immigrants.
  • Global conflict, which is changing in nature, increasingly includes more regions of the world and diverges from the more intense worries about what’s happening at our own front door.

Campaigning is different from governing. How lawmakers, advisors and public administrators execute policy on these, and a myriad of other issues such as health and energy independence, will ultimately determine our future. It now comes down to the principles of public administration: economy, effectiveness, efficiency and equitable implementation.

Guiding the way will be our next president, an unabashedly candid, unconventional and direct leader who has a major undertaking ahead, particularly as we look to him to manage — and unite — the nation. Policy is important. How the policies are implemented, and the people who make it happen, matter just as much. And, career civil servants will play a key role, whether that role is contracted or expanded.

Supporting Civil Service, the President and All Americans

The landscape in which public servants do their work continues to shift. Fiscal constraints, ethical application of artificial intelligence, climate disasters and foreign affairs — all grand challenges in public administration — add to the difficulty of delivering good government.

With the Presidential Transition Improvement Act of 2022, the transition process was already poised to start much earlier this cycle than the last, and the president-elect has already made key leadership announcements, explored ideas around government efficiency and strategized on filling the nearly 1,200 Senate-confirmed presidential appointments.

Our future is as bright as our public servants are dedicated and accomplished. This is especially true if we support our civil servants, take an intergovernmental perspective, embrace bipartisan solutions, focus on data driven and evidence based policy and decision making, and deliver trusted analysis and research to our government leaders at all levels, including the next president.

Competent, nonpartisan, dedicated public servants — the backbone of our democracy — represent the best our nation has to offer and are necessary for good government. While change in political direction is all but certain, the role our public servants play — and the value they impart — remains vital. And, they must lean into their responsibilities as they have for past administrations.

While some politicians andexternal influencers have attempted to resist and counter-mobilize (or politicize civil service and democracy) and decry radical attempts toward government reform, there must be public servants who stand ready to support our next president with the much-needed, invaluable expertise only they can provide to ensure his and our country’s success.

Public service is honorable and should represent expertise, nonpartisanship and excellence. Our public servants must give the people what they voted for, faithfully providing their best and best advice to our nation — playing their vital role in restoring public trust, impartially implementing the policies and laws that will change the lives of millions of Americans and countless others, and fulfilling their sacred obligation to the Constitution and the American people.

Blockwood, a former senior career executive in federal government, is an adjunct professor at Syracuse University’s Maxwell School of Citizenship of Public Affairs and incoming president and CEO of the National Academy of Public Administration.

Read More

Tents in a park

Tents encampment in Chicago's Humboldt Park.

Amalia Huot-Marchand

Officials and nonprofits seek solutions for Chicago’s housing crisis

Elected city officials and nonprofit organizations in Chicago have come together to create affordable housing for homeless, low-income and migrant residents in the city’s West Side.

So far, solutions include using tax increment financing and land trusts to help fund affordable housing.

Keep ReadingShow less
Donald Trump
James Devaney/GC Images

Project 2025: A cross-partisan approach, round 2

Earlier this year, The Fulcrum ran a 32-part series on Project 2025. It was the most read of any series we’ve ever published, perhaps due to the questions and concerns about what portions of Project 2025 might be enacted should Donald Trump get elected to a second term as president of the United States.

Project 2025 is a playbook created by the Heritage Foundation to guide Trump’s first 180 days in office. Our series began June 4 with “Project 2025 is a threat to democracy,” written by Northern Iowa professor emeritus Steve Corbin. He wrote:

Keep ReadingShow less
Senior older, depressed woman sitting alone in bedroom at home
Kiwis/Getty Images

Older adults need protection from financial abuse by family members

A mentor once told me that we take better care of our pets than we do older victims of mistreatment. As a researcher, I have sat across from people, including grown men, crying while recounting harrowing experiences of discovering and confronting elder financial exploitation within their families — by siblings, sons and daughters, nieces and nephews, girlfriends and neighbors. Intervening and helping victimized older people comes at a tremendous cost to caring family members. Currently, no caregiving or other policy rewards them for the time, labor, or emotional and relationship toll that results from helping to unravel financial abuse.
Keep ReadingShow less
Woman's hand showing red thumbs up and blue thumbs down on illustrated green background
PM Images/Getty Images

Why a loyal opposition is essential to democracy

When I was the U.S. ambassador to Equatorial Guinea, a small, African nation, the long-serving dictator there routinely praised members of the “loyal opposition.” Serving in the two houses of parliament, they belonged to pseudo-opposition parties that voted in lock-step with the ruling party. Their only “loyalty” was to the country’s brutal dictator, who remains in power. He and his cronies rig elections, so these “opposition” politicians never have to fear being voted out of office.

In contrast, the only truly independent party in the country is regularly denounced by the dictator and his ruling party as the “radical opposition.” Its leaders and members are harassed, often imprisoned on false charges and barred from government employment. This genuine opposition party has no representatives at either the national or local level despite considerable popular support. In dictatorships, there can be no loyal opposition.

Keep ReadingShow less