Skip to content
Search

Latest Stories

Top Stories

I researched the dark side of social media − and heard the same themes in ‘The Tortured Poets Department’

Taylor Swift singing and playing the piano

Taylor Swift performs on July 27 in Munich, Germany.

Thomas Niedermueller/TAS24/Getty Images

Scheinbaum,is an associate professor of marketing as Clemson University.

As an expert in consumer behavior, I recently edited a book about how social media affects mental health.

I’m also a big fan of Taylor Swift.

So when I listened to Swift’s latest album, “ The Tortured Poets Department,” I couldn’t help but notice parallels to the research that I’ve been studying for the past decade.


It might seem like an outlandish comparison. What can the bestselling album of 2024 have to do with research into the dark side of social media?

But bear with me: Taylor Swift lives in the same social media-saturated universe as the rest of us. That may be why the melancholic themes of her album resonate with so many people.

With young people out of school for the summer and spending free time on social media, now is a time to put on some tunes and think about mental health and what is called “consumer well-being” in the transformative consumer research area of scholarship.

Here are three Taylor-made takeaways that shed light on some of the themes in my latest edited book, “ The Darker Side of Social Media: Consumer Psychology and Mental Health.”

Lesson 1: Modern life through the social media lens can get you down

If you’ve been feeling out of sorts lately, you’re hardly alone: Anxiety and depression can be exacerbated by overuse of social media, research summarized in Chapter 1 shows. And social media use is on the rise.

The average American teenager spends nearly five hours every day scrolling TikTok, Instagram and the like, polling shows, while adults clock more than two hours a day on social media. Such could be compulsive social media use and overall overuse.

Digital life can simulate addiction and sometimes manifest as a distinct form of anxiety called “disconnection anxiety,” researchers Line Lervik-Olsen, Bob Fennis and Tor Wallin Andreassen note in their book chapter on compulsive social media use. This can breed feelings of depression – a mood  that recurs throughout “The Tortured Poets Department.”

Oftentimes, depression goes hand in hand with feelings of loneliness. Social media has, in some ways, made people feel even lonelier – nearly 4 in 5 Americans say that social media has made social divisions worse, according to Pew Research. In our book chapter, my graduate student Betül Dayan and I consider the prevalence of loneliness in the digital world.

The pandemic showed the world that social media relationships can’t replace physical company. Even celebrities with hundreds of millions of followers simply want someone to be with. In the song “The Prophecy,” Swift sings of loneliness and wanting someone who simply enjoys her presence:

Don’t want money/ Just someone who wants my company ( “The Prophecy”)

Lesson 2: Comparisons will make you miserable

Social media is a breeding ground for comparisons. And since people tend to portray idealized versions of themselves on social media – rather than their authentic selves – these comparisons are often false or skewed. Research has shown that people on social media tend to make “upward comparisons,” judging themselves relative to people they find inspiring. Social media can breed false comparisons, as what someone is aspiring to may not be authentic.

This can lead to what researchers call a “negative self-discrepancy” – a sense of disappointment with one’s failure to meet a personal ideal. As researchers Ashesh Mukherjee and Arani Roy note in their book chapter, social media makes people more dissatisfied with their own sense of control, intelligence and power. This, in turn, can worsen stress and anxiety.

The theme of comparisons comes through loud and clear in the song “ The Tortured Poets Department,” in which Swift castigates a partner with literary pretensions – and herself for dating him. Swift may be the most rich, famous and successful pop star on the planet, but comparing yourself with even more heroic figures is sure to make anyone feel worse:

You’re not Dylan Thomas, I’m not Patti Smith. This ain’t the Chelsea Hotel, we’re modern idiots. ( “The Tortured Poets Department”)

Lesson 3: Bullying isn’t a minor problem

In today’s social media-focused world, bullying has transitioned to online platforms. And arguably, platforms breed bullying: People are more likely to engage in cruel behavior online than they would face to face.

Policymakers increasingly recognize bullying as an important political concern. In their book chapter, researchers Madison Brown, Kate Pounders and Gary Wilcox have examined laws intended to fight bullying.

One such effort, the Kids Online Safety Act, which among other things would require online platforms to take steps to address cyberbullying, recently passed the U.S. Senate.

Lawmakers aren’t the only ones taking bullying seriously. In her latest album, Swift refers to bullies in her own life as vipers who “disgrace her good name” and who say insults that stick with her for a long time. Themes of reputation and bullying have run throughout Swift’s entire body of work – hardly surprising for someone who has lived such a public life, both online and off.

I’ll tell you something ’bout my good name. It’s mine alone to disgrace. I don’t cater to all these vipers dressed in empath’s clothing. ( “But Daddy I Love Him”)

It is not known whether overall social media use or overuse alone causes some of these outcomes, but our research does demonstrate that in many ways there’s a darker side to social media when it comes to consumer well-being – even for celebrities. So if you’re going to see the Eras Tour in Europe this summer, you might want to leave your phone back at the hotel.The Conversation

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Read More

The American Schism in 2025: The New Cultural Revolution

A street vendor selling public domain Donald Trump paraphernalia and souvenirs. The souvenirs are located right across the street from the White House and taken on the afternoon of July 21, 2019 near Pennslyvania Avenue in Washington, D.C.

Getty Images, P_Wei

The American Schism in 2025: The New Cultural Revolution

A common point of bewilderment today among many of Trump’s “establishment” critics is the all too tepid response to Trump’s increasingly brazen shattering of democratic norms. True, he started this during his first term, but in his second, Trump seems to relish the weaponization of his presidency to go after his enemies and to brandish his corrupt dealings, all under the Trump banner (e.g. cyber currency, Mideast business dealings, the Boeing 747 gift from Qatar). Not only does Trump conduct himself with impunity but Fox News and other mainstream media outlets barely cover them at all. (And when left-leaning media do, the interest seems to wane quickly.)

Here may be the source of the puzzlement: the left intelligentsia continues to view and characterize MAGA as a political movement, without grasping its transcendence into a new dominant cultural order. MAGA rose as a counter-establishment partisan drive during Trump’s 2016 campaign and subsequent first administration; however, by the 2024 election, it became evident that MAGA was but the eye of a full-fledged cultural shift, in some ways akin to Mao’s Cultural Revolution.

Keep ReadingShow less
Should States Regulate AI?

Rep. Jay Obernolte, R-CA, speaks at an AI conference on Capitol Hill with experts

Provided

Should States Regulate AI?

WASHINGTON —- As House Republicans voted Thursday to pass a 10-year moratorium on AI regulation by states, Rep. Jay Obernolte, R-CA, and AI experts said the measure would be necessary to ensure US dominance in the industry.

“We want to make sure that AI continues to be led by the United States of America, and we want to make sure that our economy and our society realizes the potential benefits of AI deployment,” Obernolte said.

Keep ReadingShow less
The AI Race We Need: For a Better Future, Not Against Another Nation

The concept of AI hovering among the public.

Getty Images, J Studios

The AI Race We Need: For a Better Future, Not Against Another Nation

The AI race that warrants the lion’s share of our attention and resources is not the one with China. Both superpowers should stop hurriedly pursuing AI advances for the sake of “beating” the other. We’ve seen such a race before. Both participants lose. The real race is against an unacceptable status quo: declining lifespans, increasing income inequality, intensifying climate chaos, and destabilizing politics. That status quo will drag on, absent the sorts of drastic improvements AI can bring about. AI may not solve those problems but it may accelerate our ability to improve collective well-being. That’s a race worth winning.

Geopolitical races have long sapped the U.S. of realizing a better future sooner. The U.S. squandered scarce resources and diverted talented staff to close the alleged missile gap with the USSR. President Dwight D. Eisenhower rightfully noted, “Every gun that is made, every warship launched, every rocket fired signifies, in the final sense, a theft from those who hunger and are not fed, those who are cold and are not clothed.” He realized that every race comes at an immense cost. In this case, the country was “spending the sweat of its laborers, the genius of its scientists, the hopes of its children.”

Keep ReadingShow less
Closeup of Software engineering team engaged in problem-solving and code analysis

Closeup of Software engineering team engaged in problem-solving and code analysis.

Getty Images, MTStock Studio

AI Is Here. Our Laws Are Stuck in the Past.

Artificial intelligence (AI) promises a future once confined to science fiction: personalized medicine accounting for your specific condition, accelerated scientific discovery addressing the most difficult challenges, and reimagined public education designed around AI tutors suited to each student's learning style. We see glimpses of this potential on a daily basis. Yet, as AI capabilities surge forward at exponential speed, the laws and regulations meant to guide them remain anchored in the twentieth century (if not the nineteenth or eighteenth!). This isn't just inefficient; it's dangerously reckless.

For too long, our approach to governing new technologies, including AI, has been one of cautious incrementalism—trying to fit revolutionary tools into outdated frameworks. We debate how century-old privacy torts apply to vast AI training datasets, how liability rules designed for factory machines might cover autonomous systems, or how copyright law conceived for human authors handles AI-generated creations. We tinker around the edges, applying digital patches to analog laws.

Keep ReadingShow less