Skip to content
Search

Latest Stories

Follow Us:
Top Stories

I researched the dark side of social media − and heard the same themes in ‘The Tortured Poets Department’

Taylor Swift singing and playing the piano

Taylor Swift performs on July 27 in Munich, Germany.

Thomas Niedermueller/TAS24/Getty Images

Scheinbaum,is an associate professor of marketing as Clemson University.

As an expert in consumer behavior, I recently edited a book about how social media affects mental health.

I’m also a big fan of Taylor Swift.

So when I listened to Swift’s latest album, “ The Tortured Poets Department,” I couldn’t help but notice parallels to the research that I’ve been studying for the past decade.


It might seem like an outlandish comparison. What can the bestselling album of 2024 have to do with research into the dark side of social media?

But bear with me: Taylor Swift lives in the same social media-saturated universe as the rest of us. That may be why the melancholic themes of her album resonate with so many people.

With young people out of school for the summer and spending free time on social media, now is a time to put on some tunes and think about mental health and what is called “consumer well-being” in the transformative consumer research area of scholarship.

Here are three Taylor-made takeaways that shed light on some of the themes in my latest edited book, “ The Darker Side of Social Media: Consumer Psychology and Mental Health.”

Lesson 1: Modern life through the social media lens can get you down

If you’ve been feeling out of sorts lately, you’re hardly alone: Anxiety and depression can be exacerbated by overuse of social media, research summarized in Chapter 1 shows. And social media use is on the rise.

The average American teenager spends nearly five hours every day scrolling TikTok, Instagram and the like, polling shows, while adults clock more than two hours a day on social media. Such could be compulsive social media use and overall overuse.

Digital life can simulate addiction and sometimes manifest as a distinct form of anxiety called “disconnection anxiety,” researchers Line Lervik-Olsen, Bob Fennis and Tor Wallin Andreassen note in their book chapter on compulsive social media use. This can breed feelings of depression – a mood that recurs throughout “The Tortured Poets Department.”

Oftentimes, depression goes hand in hand with feelings of loneliness. Social media has, in some ways, made people feel even lonelier – nearly 4 in 5 Americans say that social media has made social divisions worse, according to Pew Research. In our book chapter, my graduate student Betül Dayan and I consider the prevalence of loneliness in the digital world.

The pandemic showed the world that social media relationships can’t replace physical company. Even celebrities with hundreds of millions of followers simply want someone to be with. In the song “The Prophecy,” Swift sings of loneliness and wanting someone who simply enjoys her presence:

Don’t want money/ Just someone who wants my company ( “The Prophecy”)

Lesson 2: Comparisons will make you miserable

Social media is a breeding ground for comparisons. And since people tend to portray idealized versions of themselves on social media – rather than their authentic selves – these comparisons are often false or skewed. Research has shown that people on social media tend to make “upward comparisons,” judging themselves relative to people they find inspiring. Social media can breed false comparisons, as what someone is aspiring to may not be authentic.

This can lead to what researchers call a “negative self-discrepancy” – a sense of disappointment with one’s failure to meet a personal ideal. As researchers Ashesh Mukherjee and Arani Roy note in their book chapter, social media makes people more dissatisfied with their own sense of control, intelligence and power. This, in turn, can worsen stress and anxiety.

The theme of comparisons comes through loud and clear in the song “ The Tortured Poets Department,” in which Swift castigates a partner with literary pretensions – and herself for dating him. Swift may be the most rich, famous and successful pop star on the planet, but comparing yourself with even more heroic figures is sure to make anyone feel worse:

You’re not Dylan Thomas, I’m not Patti Smith. This ain’t the Chelsea Hotel, we’re modern idiots. ( “The Tortured Poets Department”)

Lesson 3: Bullying isn’t a minor problem

In today’s social media-focused world, bullying has transitioned to online platforms. And arguably, platforms breed bullying: People are more likely to engage in cruel behavior online than they would face to face.

Policymakers increasingly recognize bullying as an important political concern. In their book chapter, researchers Madison Brown, Kate Pounders and Gary Wilcox have examined laws intended to fight bullying.

One such effort, the Kids Online Safety Act, which among other things would require online platforms to take steps to address cyberbullying, recently passed the U.S. Senate.

Lawmakers aren’t the only ones taking bullying seriously. In her latest album, Swift refers to bullies in her own life as vipers who “disgrace her good name” and who say insults that stick with her for a long time. Themes of reputation and bullying have run throughout Swift’s entire body of work – hardly surprising for someone who has lived such a public life, both online and off.

I’ll tell you something ’bout my good name. It’s mine alone to disgrace. I don’t cater to all these vipers dressed in empath’s clothing. ( “But Daddy I Love Him”)

It is not known whether overall social media use or overuse alone causes some of these outcomes, but our research does demonstrate that in many ways there’s a darker side to social media when it comes to consumer well-being – even for celebrities. So if you’re going to see the Eras Tour in Europe this summer, you might want to leave your phone back at the hotel.The Conversation

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Read More

The concept of AI hovering among the public.

Panic-driven legislation—from airline safety to AI bans—often backfires, and evidence must guide policy.

Getty Images, J Studios

Beware of Panic Policies

"As far as human nature is concerned, with panic comes irrationality." This simple statement by Professor Steve Calandrillo and Nolan Anderson has profound implications for public policy. When panic is highest, and demand for reactive policy is greatest, that's exactly when we need our lawmakers to resist the temptation to move fast and ban things. Yet, many state legislators are ignoring this advice amid public outcries about the allegedly widespread and destructive uses of AI. Thankfully, Calandrillo and Anderson have identified a few examples of what I'll call "panic policies" that make clear that proposals forged by frenzy tend not to reflect good public policy.

Let's turn first to a proposal in November of 2001 from the American Academy of Pediatrics (AAP). For obvious reasons, airline safety was subject to immense public scrutiny at this time. AAP responded with what may sound like a good idea: require all infants to have their own seat and, by extension, their own seat belt on planes. The existing policy permitted parents to simply put their kid--so long as they were under two--on their lap. Essentially, babies flew for free.

The Federal Aviation Administration (FAA) permitted this based on a pretty simple analysis: the risks to young kids without seatbelts on planes were far less than the risks they would face if they were instead traveling by car. Put differently, if parents faced higher prices to travel by air, then they'd turn to the road as the best way to get from A to B. As we all know (perhaps with the exception of the AAP at the time), airline travel is tremendously safer than travel by car. Nevertheless, the AAP forged ahead with its proposal. In fact, it did so despite admitting that they were unsure of whether the higher risks of mortality of children under two in plane crashes were due to the lack of a seat belt or the fact that they're simply fragile.

Keep ReadingShow less
Will Generative AI Robots Replace Surgeons?

Generative AI and surgical robotics are advancing toward autonomous surgery, raising new questions about safety, regulation, payment models, and trust.

Getty Images, Luis Alvarez

Will Generative AI Robots Replace Surgeons?

In medicine’s history, the best technologies didn’t just improve clinical practice. They turned traditional medicine on its head.

For example, advances like CT, MRI, and ultrasound machines did more than merely improve diagnostic accuracy. They diminished the importance of the physical exam and the physicians who excelled at it.

Keep ReadingShow less
Digital Footprints Are Affecting This New Generation of Politicians, but Do Voters Care?

Hand holding smart phone with US flag case

Credit: Katareena Roska

Digital Footprints Are Affecting This New Generation of Politicians, but Do Voters Care?

WASHINGTON — In 2022, Jay Jones sent text messages to a former colleague about a senior state Republican in Virginia getting “two bullets to the head.”

When the texts were shared by his colleague a month before the Virginia general election, Jones, the Democratic candidate for attorney general, was slammed for the violent rhetoric. Winsome Earle-Sears, the Republican candidate for governor, called for Jones to withdraw from the race.

Keep ReadingShow less
A U.S. flag flying before congress. Visual representation of technology, a glitch, artificial intelligence
As AI reshapes jobs and politics, America faces a choice: resist automation or embrace innovation. The path to prosperity lies in AI literacy and adaptability.
Getty Images, Douglas Rissing

America’s Unnamed Crisis

I first encountered Leszek Kołakowski, the Polish political thinker, as an undergraduate. It was he who warned of “an all-encompassing crisis” that societies can feel but cannot clearly name. His insight reads less like a relic of the late 1970s and more like a dispatch from our own political moment. We aren’t living through one breakdown, but a cascade of them—political, social, and technological—each amplifying the others. The result is a country where people feel burnt out, anxious, and increasingly unsure of where authority or stability can be found.

This crisis doesn’t have a single architect. Liberals can’t blame only Trump, and conservatives can’t pin everything on "wokeness." What we face is a convergence of powerful forces: decades of institutional drift, fractures in civic life, and technologies that reward emotions over understanding. These pressures compound one another, creating a sense of disorientation that older political labels fail to describe with the same accuracy as before.

Keep ReadingShow less