Fitch is the president and CEO of the Congressional Management Foundation and a former congressional staffer.
After watching President Joe Biden’s State of the Union address earlier this month, it would be easy to conclude that members of Congress have little interest in, and do not value, civility, bipartisanship and collaboration as a means to address the challenges our nation faces. But a recent survey of some other folks who were also in the House chamber the same night shows those principles are still respected on Capitol Hill. These people are the men and women who work as staff in Congress.
The Congressional Management Foundation conducted a survey of senior congressional staff late last year and the results offer a roadmap to improving Congress as an institution. It also showed some positive signs that when members of Congress work in a civil and bipartisan fashion, they can actually improve our democratic institutions.
The survey and study, “The State of the Congress 2024,” is by no means a ringing endorsement of the legislative branch. In fact, when staffers were asked whether they agree with the statement, “Congress currently functions as a democratic legislature should,” only 19 percent agreed.
“Dictating is not governing, and governing requires compromise, which seems to be more difficult to obtain with the recent classes of representatives,” said a legislative director for a House Republican.
Yet civility and bipartisanship were clearly identified as necessary for Congress to succeed. Republicans (85 percent) and Democrats (70 percent) said civility was “very important” to a functioning legislature; and 60 percent of Republicans and 51 percent of Democrats said encouraging bipartisanship was “very important.” And a large number (96 percent of Democrats and 98 percent of Republicans) agreed that “it is necessary for Senators and Representatives to collaborate across party lines to best meet the needs of the nation.”
A Republican chief of staff on the House side said: “What we need is more people on both sides of the aisle who are more interested in persuading with facts, rather than seeing nonsense that gets them on TV or a bump in their fundraising.”
One disturbing finding arising from the research is the increasing state of fear for staff working in the institution. “The mental strain of dealing with constituent anger is burdening. I can certainly understand the balance of access to our elected officials and safety. But the vitriol has gotten worse every year that I have worked for Congress,” said a House Democratic district director.
Democrats (68 percent) and Republicans (73 percent) similarly report personally experiencing "direct insulting or threatening messages or communication" at least "somewhat frequently." It’s alarming that there are people who feel it’s OK to spew vitriol at congressional staff and fire off death threats to elected officials.
Importantly, the rising volume of rhetoric could affect whether congressional staff stay in their jobs. When asked how frequently they questioned “whether I should stay in Congress due to heated rhetoric from my party,” 59 percent of Republican staff said they are at least somewhat frequently considering leaving Congress, compared to 16 percent of Democrats.
A House Republican deputy chief of staff said it this way: “Typically when asked about civility I think about it in the bipartisan context. But civility between members of the same party has declined dramatically.”
Yet the research did yield some good news. Since 2019, the House of Representatives has engaged in a bipartisan and constructive effort to improve the capacity of the institution to function. The Select Committee on the Modernization of Congress and the new Subcommittee on Modernization are model efforts in problem-solving in legislatures. We compared the recent survey results with identical questions posed to similar congressional staff in 2022, and in every area staff satisfaction improved. Staff satisfaction with Congress’ access to high-quality, nonpartisan expertise more than doubled in two years. Similarly, satisfaction with the technological infrastructure also doubled the “very satisfied” rating.
“While there is always more that can be done, over the years I've worked at the House I think there's been an impressive evolution in support services offered to employees,” said a House Democratic chief of staff.
The leaders of these efforts are to be commended as outstanding public servants seeking solutions to institutional problems. The chairs and vice chairs of these congressional panels – Reps. Derek Kilmer (D-Wash.), William Timmons (R-S.C.) and Stephanie Bice (R-Okla.) – have demonstrated remarkable creativity, persistence, and collaboration to enact genuine and tangible reforms to how Congress operates. While recent research shows Congress has a long way to go to reach the vision of our founders to build “a more perfect union,” congressional staff have offered both confirmation that progress can be made in this area and guidance on what still needs to be done.
Children watch a July Fourth Parade along the Walkway of Heroes and Independence Avenue on July 04, 2026 in Tappan, New York.
The Great American Grumpfest
Our nation’s 250th birthday party didn’t feel especially patriotic and wasn’t as much fun as the 200th anniversary was.
President Trump, who did his best to co-opt our holiday for his personal aggrandizement, was a major reason. The party he threw in Washington, D.C., was crankier than uplifting, and less about celebrating our shared past and a promising future than about reminding us how far we have strayed from our founders’ plan to create a republic that future Americans would keep in good working order.
Credit Trump this much. He has a singular gift for picking at scabs that other politicians would rather ignore and pushing us into reckonings we don’t need.
The thing is, Americans have seen all this before. Sometimes the makeover we were encouraged to undertake was more conservative, sometimes more liberal. Whatever direction we were pushing, however, the reckoning we had in mind this time had to be more forthright and the conclusion more definitive than it was the last time.
Our current discontents, the ones behind the reckoning President Trump has been trying to inspire, are not trivial. Included among them are immigration, birthright citizenship, exploding healthcare costs, election rigging, a gag-inducing national debt, how we educate our children, too many genders, racial differences we can’t move past, a lopsided economy that favors more well-off Americans, and historic levels of political corruption and graft. Add to these the several foreign adventures he has pushed us into or is anxious to undertake, and you have the makings of a national headache the likes of which we haven’t had in half a century.
All the elbow-throwing and overheated rhetoric we’re using today have begun to look almost normal in all the ways that bickering neighbors and feuding family members appear normal. But they have also made us look mean-spirited and have portrayed our differences as irreconcilable. To ourselves, of course, but also to many people outside the United States who might be forgiven for turning their heads and not looking at the national car wreck we Americans show no interest in avoiding.
The good news, as I suggested above, is that Americans have had a great deal of practice dealing with challenges and national car wrecks like these.
This essay begins to lay out the reasons why.
By way of illustration, we have our seemingly insatiable demand for more bad news about race in America.
Sixty years after being released from the legal constrictions that bedeviled both white and black Americans, many white people have come to believe the color that used to make them unassailable is now a sign of a moral inferiority born of a racial animus they can never wash off. Many black people, on the other hand, are insisting that America is as hopelessly stacked against them as the formerly unassailable white people’s ancestors used to tell their black ones.
The result is that many people today are buying into racist nightmares and mumbo jumbo that their black and white ancestors worked hard and effectively to put in each other’s heads.
This might be dismissed as crazy behavior if it weren’t so important to rituals Americans have long used to express their deepest fears about each other while figuring out what move they can make that won’t end with their world crashing down on everybody’s head.
Unfortunately, the kind of cultural sleight of hand we have used to ramp up our racial differences has been appropriated by people who have many other cultural fears and unresolved differences with each other. Their clumsy but culturally prescribed missteps are making all these other issues look as irremediable as our racial problems.
A good place to start an answer to how we back away from ledges is Alexis de Tocqueville’s writing on early-19th-century American democracy. He had an optimistic take on Americans’ unscripted displays of public bravado, recrimination, and payback.
For him, these were occasions when people tried to mitigate the effects of the unfair hand they were dealing someone else or had themselves been dealt by behaving in ways quite at odds with how they would otherwise be expected to act. These inversions of what Tocqueville called “the natural order of conscience” presented themselves as a loud but culturally muted challenge to the hypocrisies that people had built into the world they’d made together.
One of his favorite illustrations of early-American hypocrisy involved slave masters sleeping with their less-than-worthy slaves. To the best of my knowledge, he didn’t pick up on all the ways that slaves messed with their owners. Their well-chronicled and quiet resistance showed that even severely ill-treated people can exercise more control over their lives than outsiders appreciate.
Be that as it may, such inversions of a people’s “natural order of conscience” make a good public show of them wrestling with demons they can’t or may not want to shake off, but in any case, are nowhere close to figuring out how to cast out.
Implicit in these disruptions was the discomforting idea that people might flip the entire script and turn the world on its head in more permanent ways. That kind of flipping worked out better for us in our revolution against England than in our Civil War. These events taught us the value of stepping back from historically unprecedented ledges.
Americans of late have been giving loud expression to a long list of things they don’t like about each other and the last makeover they started but didn’t finish a half-century ago. The outcome of our fights today will be as revealing as they are embarrassing to everyone who imagined they could recast our country in a way that privileged their favorite kind of Americans.
Their disappointment with the accommodations they strike will be palpable, but the middling results they achieve with all their pushing and shoving won’t be anything they can’t live with.
Anthropologists who have written about such moments in other cultures less “advanced” than our own show that people find ways to work around their seemingly irreconcilable differences without ever fully resolving them. Indeed, the patches and repairs people make have the unheralded effect of reinforcing rather than undermining the legitimacy of the practices and values they thought were fundamentally flawed.
For example…
White guilt and black pessimism do more good than putting cash into the pockets of professional shamers and handwringers. They give the rest of us who don’t feel guilty or powerless more time to make the world less racially unequal. Good news.
Regarding illegal immigration, the entrance requirements for future immigrants will remain stringent. Americans will applaud the continued detention and deportation of the few illegal immigrants who commit serious crimes. Good news.
All the people who came to the United States without being legally vetted and were locked up for a time will be released in numbers small enough to avoid serious media attention. Along with the several million other good people who snuck in but avoided capture, the former detainees will go to school, find gainful employment, pay their taxes, and stay out of trouble. Many will eventually become citizens. Good news.
Investigations into election tampering and Donald Trump’s 2020 presidential loss will come to an unceremonious conclusion the day after his second term ends. Many Americans will grumble about this, but there will also be some quiet partying, too. Good and bad news.
Congressional hearings into all the grifting accomplished by people tied to the Trump administration will end without anyone having to pay a dime back to the American taxpayers. Bad news, we’ll learn to live with.
New laws and regulations will be created in the hope that the kind of corruption practiced by President Trump will not be repeated for another 250 years. Good news, I hope we’ll live long enough to enjoy.
Show trials for people who allegedly vandalized the Lincoln Memorial Reflecting Pool, if they happen, will get big television viewer ratings. Good news.
Trials for pardoned Capitol insurrectionists who committed serious crimes after their release should get more attention, but won’t. Bad news.
We will continue to hear nothing from most of the people who were pardoned for crimes they committed in the insurrection at the Capitol on January 6, 2021. They will keep their mouths shut and their heads down for the rest of their life. Good news.
The gold-gilded ornaments that Donald Trump had plastered all over the White House will be shipped to Mar-a-Lago, where the former president will sell them on eBay. Fun news.
American taxpayers end up paying for most of the new East Wing, the removal of the miniature gladiatorial arena that was built behind the White House, and the restoration of the White House rose garden. Bad news.
The Triumphal Arch was never built. Good news.
Trad wives and gay couples raise perfectly lovely children. Good but unsurprising news.
Trans men and women learn that most Americans can’t figure out who they used to be. No one gives a second thought to their use of “family bathrooms” or “unisex bathrooms” in public settings, businesses, and schools. Communities will sponsor athletic teams that have trans boys and girls just to show they can. Good news.
Budget deficits will be kicked down the road for someone else’s children to pay down. Bad news.
Federal agencies that had their budgets and employee ranks slashed during President Trump’s second term are getting some of the money and lost positions back. Good news.
Elite universities will buy their way out of DEI purgatory by competing for conservative scholars whose inflated salaries dwarf those of their liberal colleagues, who will think about suing their institutions for reverse discrimination but won’t be able to figure out who would pay for it or care. More fun news.
Okay. I’ve probably missed some ways that Americans will step back from the ledges they have been making noises about leaping off. But to the extent that my predictions pan out, the best and most important moral of the stories about us stepping away is this: everything we lost and took back, or had returned to us, will have happened without our government collapsing, civic traditions crumbling, or our people beating each other up.
The reason why is that the differences Americans have with each other really weren’t as irreconcilable as we made them out to be. The empty-sounding bromide that Americans have more that unites us than divides us turns out to be true, not just metaphorically but in fact.
Now that is really something to celebrate.
Daniel J. Monti (danieljmonti.com) is Professor of Sociology at Saint Louis University and the author of American Democracy and Disconsent: Liberalism and Illiberalism in Ferguson, Charlottesville, Black Lives Matter, and the Capitol Insurrection.