Skip to content
Search

Latest Stories

Top Stories

The management case for diversifying the Congressional workforce

The management case for diversifying the Congressional workforce
Getty Images

Bradford Fitch is the President and CEO of the Congressional Management Foundation and a former congressional staffer.

The recent Supreme Court decision outlawing affirmative action programs in college admissions has already spurred questions about other programs in the private sector aimed at improving diversity in the workplace. The Washington Post headline read, “Affirmative action ruling places a target on corporate diversity programs.” And The New York Times story was similar: "Affirmative Action Ruling May Upend Hiring Policies, Too.” It's not too far a stretch to imagine that the next battleground will be the public sector, including the U.S. Congress.


The Congressional Management Foundation has been working with the Congressional workforce for almost fifty years, providing nonpartisan guidance and training on management and hiring practices. In recent years we've seen a new focus on diversifying congressional offices – more than at any other time in congressional history. The House Office of Diversity and Inclusion has provided outstanding assistance to offices seeking to enhance their operations through diversity. Groups like the Joint Center for Political and Economic Studies have correctly shined a light on the glaring imbalance of people of color working in Congress compared to the general U.S. population. And through its Staff Up Congress initiative, the National Association of Latino Elected Officials has provided professional and leadership training to young Hispanic staffers.

While there are moral and ethical arguments for diversifying the congressional workforce, the Congressional Management Foundation puts forth an additional reason: diverse organizations PERFORM BETTER than less diverse ones. A McKinsey and Company report examining 1,000 businesses in 15 countries was unequivocal in its finding: "Our latest report shows not only that the business case remains robust but also that the relationship between diversity on executive teams and the likelihood of financial outperformance has strengthened over time."A Canadian study of mergers and gender diversity in corporate executive teams and boards found that each additional female director on the board increased the acquiring company’s stock return by approximately three percent.

Each Congressional office is its own independent organization functioning with its own set of practices, policies, and legislative goals. While Congress is assuredly not a for-profit entity, the translation of research from the private sector to government work is logical: diversity in staff leadership will lead to better decision-making on public policy issues. In our work with Congressional offices, we have seen the positive impact of staff diversity firsthand. One office has staff who can answer constituent calls in ten different languages, while others have drawn on staffers’ experiences to understand the impact of legislation on their district.

One governmental organization which has seen tremendous success with diversifying its workforce is perhaps unexpected: The United States Army. And within the Army the leader in this effort has been the U.S. Military Academy at West Point. This graduating 2023 class of officers is the most diverse in history with 36 percent of graduates who are non-white. And, just as the business community makes the business case for diversity, the military makes the case based on their operational needs. In heralding the military benefits of diversity, Col. Drew Deaton wrote in an Association of the U.S. Army Newsletter: "Maximizing the strengths of diverse team members is key to success in leadership and amplifying a unit’s ability to accomplish its mission most effectively…. Our different life and career experiences, ways of thought and lifestyles were not sources of conflict or discord. Rather, they gave us exceptional insights to complement one another’s styles and cover each other’s blind spots.”

It is lamentable that the topic of diversifying a workforce falls prey to partisan squabbling. Organizations seeking to improve should be guided by good management principles, not political ideology. Yet it would be a significant setback in the effort to improve and modernize the Congress if this Supreme Court decision was used to scale back the movement to diversify the staff of the Congress. The management research is clear: decision-making from diverse teams is more creative, profitable, and responsive to their stakeholders. Achieving the goal of creating a workforce that looks more like America will not only give Congress greater moral authority in its decisions, it will result in better public policy.


Read More

Digital illustration of robot's hand holding and supporting man who is working on his desk using computer, represent themes of artificial intelligence (AI), the future of work, and the intersection of humanity and technology.

Universal basic income would cost trillions. Wage insurance, a bigger child tax credit, and a tax break for work could help workers left behind by AI at a fraction of the price.

Andriy Onufriyenko / Getty Images

AI’s Costs: The Human Element & the Response

The age of AI will be a revolutionary age. In medicine, engineering, and more, there is the possibility of great benefit to humanity. Consider some Wall Street Journal headlines: “The Quest to Use AI to Help Find New Drugs,” and “Fusion Startup Gets an AI Boost.” Already, AI is a substantial portion of GDP growth.

Yet a rising tide will not lift the boats with holes in their hulls, as Jack Kemp once said. Artificial intelligence is challenging our leaders to think about those possibly left behind. Within the AI community itself, Anthropic CEO Dario Amodei expresses concern that we could see 5-10% GDP growth with 10% unemployment.

Keep ReadingShow less
Social Security card, treasury check and $100 bills

A Social Security inspector general found $1 billion in improper SSI payments tied to earnings alerts left unresolved for two years. Here’s what went wrong.

JJ Gouin/Getty Images

$1 Billion, 733 Days: Inside Social Security’s Improper-Payment Backlog

Social Security's inspector general opened its books this week and found a number that should stop any controller cold: roughly $1 billion in improper Supplemental Security Income payments, made to 333,800 recipients, sitting on top of a backlog the agency has known about for years. The cause was not a hacker, not a sophisticated fraud ring, and not a policy loophole. It was an earnings alert nobody closed out.

Here is how the mechanism actually works, and why it matters more than the headline figure. When a recipient's reported earnings change, the Social Security Administration's system generates an alert flagging that the payment amount may need adjustment. An employee is supposed to resolve that alert, verify the wage documentation, and correct the payment before the gap compounds. The inspector general's office pulled a sample of 100 such cases. Only 20 had been resolved. Sixty-three had gone untouched entirely, left pending for an average of 733 days, just over two years. Seventeen more were marked "cleared" without the wage documentation ever being fully verified, meaning the case was closed on paper while the underlying question remained open.

Keep ReadingShow less
Hands raised in the air, holding each other.​

America’s polarization has closed us off to each other’s humanity. The Golden Rule and the churches may be the way back to common ground.

Getty Images, PeopleImages

Land of the Free, Home of the Brave? How Trump Is Destroying America's Soul

The recent actions by both some Jewish leaders and pro-Palestinian activists against NY mayor Zohran Mamdani are an example of just how far our nation has come from our ideals under the presidency of Donald Trump.

Even with Mamdani's consistent pro-Palestinian statements, he was called a "coward" and a "sellout" because he stood with the Jewish community in remembering the October 7 Hamas attack. Jewish leaders condemned him for his criticism of Israel and Palestinian sympathies expressed in the same breath as remembrance of the attack. But Mamdani understands the connection between the treatment by Israel of Palestinians and Palestinian treatment of Israel.

Keep ReadingShow less