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Meet the change leaders: Rich Harwood

Rich Harwood
Harwood Institute

Nevins is co-publisher of The Fulcrum and co-founder and board chairman of the Bridge Alliance Education Fund.

After working on more than 20 political campaigns and two highly respected nonprofits, Rich Harwood set out to create something entirely different. He founded what is now known as The Harwood Institute for Public Innovation in 1988, when he was just 27 years old (and is now its president). Soon after, he wrote the ground-breaking report “Citizen and Politics: A View from Main Street,” the first national study to uncover that Americans did not feel apathetic about politics, but instead held a deep sense of anger and disconnection.

Over the past 30 years, Rich has innovated and developed a new philosophy and practice for how communities can solve shared problems, create a culture of shared responsibility and deepen people’s civic faith. The Harwood practice of Turning Outward has spread to all 50 states and is being used in 40 countries.


Amid the division that often overshadows dialogue and the discord that drowns out understanding, a beacon of hope shines through Harwood’s current "Enough. Time to Build" campaign, a rallying cry for change and a blueprint for building the beloved community we aspire to be. It is a testament to the power of collaboratively turning outward towards each other, creating spaces where every voice is listened to and valued.

This campaign is a response to the many challenges that disturb the soul of our society. It is an acknowledgment that we have had enough of the status quo, enough of the division and enough of inaction.

Harwood's approach to community engagement is a breath of fresh air in the stifling atmosphere of apathy that can sometimes prevail. The Harwood Institute champions the idea that communities are people, not problems to be solved. The "Enough. Time to Build" campaign is a clarion call to reimagine how we come together to create change. It is not merely about community engagement as an end but about re-engaging with our humanity. It is a commitment to the idea that change does not happen in silos or echo chambers but in the fertile ground of shared experiences and collective aspirations.

Harwood's strategy is rooted in what he terms "turning outward" – looking beyond the walls of our institutions and the boundaries of our comfort zones to see and engage with our neighbors truly. It is about listening deeply, not responding or fixing, but understanding and being present with one another. In turning outward, we acknowledge the interconnectedness of our lives and the strength that lies in our diversity.

The campaign urges participants to consider the public narrative we want to create. It pushes citizens to ask, "What are the shared aspirations of our community?" rather than "What is wrong here?" This shift in perspective is powerful. It moves us from a deficit mindset, which focuses on weaknesses and gaps, to an asset-based approach, which builds on the strengths and resources present within our communities.

The "Enough. Time to Build" campaign embodies this by fostering inclusive spaces where individuals from all walks of life can contribute to shaping their community's future. It recognizes that the wisdom to address our most pressing challenges does not lie in the hands of a few experts but the many who live and work within the community.

Harwood emphasizes that as we progress with this initiative, we must remember that building a community is not a project with a start and end date. It is a process, a journey that requires patience, persistence and a willingness to be transformed by the experience. The Harwood Institute's approach is not about quick fixes but about cultivating the conditions for sustainable change.

The "Enough. Time to Build" campaign is an invitation to act with intentionality and purpose. It is a commitment to build trust, bridge divides, and create a shared story of hope and possibility. It is a recognition that the time to build is now and that we are the architects of the future we wish to see.

I had the wonderful opportunity to interview Harwood for the CityBiz “Meet the Change Leaders” series. Watch to learn the full extent of his remarkable work and perhaps you’ll become more civically engaged as well.

The Fulcrum interviews Rich Harwood, President of The Harwood Institutewww.youtube.com

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This Isn’t My Story. But It’s One I’ll Never Forget.

Children with American flags

This Isn’t My Story. But It’s One I’ll Never Forget.

My colleague, Meghan Monroe, a former teacher and trainer in the Dignity Index, went out to lunch with a friend on the 4th of July. Her friend was late and Meghan found herself waiting outside the restaurant where, to her surprise, a protest march approached. It wasn’t big and it wasn’t immediately clear what the protest was about. There were families and children marching—some flags, and some signs about America being free.

One group of children caught Meghan’s eye as they tugged at their mother while marching down the street. The mom paused and crouched down to speak to the children. Somehow, Meghan could read the situation and realized that the mom was explaining to the children about America—about what it is, about all the different people who make up America, about freedom, about dignity.

“I could just tell that the Mom wanted her children to understand something important, something big. I couldn’t tell anything about her politics. I could just tell that she wanted her children to understand what America can be. I could tell she wanted dignity for her children and for people in this country. It was beautiful.”

As Meghan told me this story, I realized something: that Mom at the protest is a role model for me. The 4th may be over now, but the need to explain to each other what we want for ourselves and our country isn’t.

My wife, Linda, and I celebrated America at the wedding of my godson, Alexander, and his new wife, Hannah. They want America to be a place of love. Dozens of my cousins, siblings, and children celebrated America on Cape Cod.

For them and our extended family, America is a place where families create an enduring link from one generation to the next despite loss and pain.

Thousands of Americans in central Texas confronted the most unimaginable horrors on July 4th. For them, I hope and pray America is a place where we hold on to each other in the face of unbearable pain and inexplicable loss.

Yes. It’s complicated. There were celebrations of all kinds on July 4th—celebrations of gratitude to our military, celebrations of gratitude for nature and her blessings, and sadly, celebrations of hatred too. There are a million more examples of our hopes and fears and visions, and they’re not all happy.

I bet that’s one of the lessons that mom was explaining to her children. I imagine her saying, “America is a place where everyone matters equally. No one’s dignity matters more than anyone else’s. Sometimes we get it wrong. But in our country, we always keep trying and we never give up.”

For the next 12 months as we lead up to the 250th anniversary of the Declaration of Independence, we’re going to be hearing a lot about what we want America to be. But maybe the more important question is what we the people are willing to do to fulfill our vision of what we can be. The answer to that question is hiding in plain sight and is as old as the country itself: join with others and do your part, and no part is too small to matter.

At our best, our country is a country of people who serve one another. Some may say that’s out of fashion, but not me. Someone is waiting for each of us—to talk, to share, to join, to care, to lead, to love. And in our time, the superpower we need is the capacity to treat each other with dignity, even when we disagree. Differences of opinion aren’t the problem; in fact, they’re the solution. As we love to say, “There’s no America without democracy and there’s no democracy without healthy debate and there’s no healthy debate without dignity.”

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The American Experiment tested whether groups with diverse interests could unite under a declaration of common principles. In this moment, we face a critical juncture that tests whether distrust and political fervor could drive Americans to abandon or deny everything that unites us.

Henry Bolingbroke contends that party spirit inspires “Animosity and breeds Rancor.” Talking of his countrymen, he wrote, “We likewise derive, not our Privileges (for they were always ours) but a more full and explicit Declaration”; Whigs and Tories can unite on this alone. That Declaration of Ours was penned by Thomas Jefferson when his colonists repelled the redcoats at the Siege of Charleston and when Washington’s troops were awaiting battle in Manhattan. The American Declaration set out those principles, which united the diverse colonies. And the party system, as Bolingbroke said, brought animosity and weakened the Union. Critics disputed these claims. William Warburton attacked Bolingbroke as an evil-speaker with “dog-eloquence”—claimed his calls for party reform were an aristocratic conspiracy to cement the power of elites. An anonymous critic argued that the government is a union of unrelated people where laws supplant the natural bonds between families. Then, the government of the United States would not exist, or would not exist long.

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