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Listen for values and emotions, not just points you can rebut with facts.

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Vaccines and values: When you’re having a tough conversation about medicine, don’t just pile on evidence − listen to someone’s ‘moral foundations’

It’s that special time of year when family and friends come together to celebrate the holidays, share meals, spread cheer – and, too often, pass along their germs.

Because vaccines can save lives and prevent serious illness, health professionals have long recommended vaccinations for influenza, COVID-19 and respiratory syncytial virus, or RSV. Yet despite these apparent benefits, many people decline.

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civic education notebook

We need to increase emphasis on schools as a more effective location for teaching interpersonal civil discourse.

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4 S’s showcase how dialogue fits and where other approaches work best

In my previous article, I explained the “4 R’s” that should cause people to reconsider the extremely strong emphasis on civil discourse in efforts to reduce political divides in the United States. I also promised suggestions for how to use dialogue most effectively, in specific circumstances, and when non-dialogue approaches may be best.

A brief overview of the 4 R’s to reconsider such a heavy focus on dialogue reminds us that it is difficult to get many people to attend events (recruitment), civil discourse is not inherently effective (reliability), even a successful 1:1 interaction may not generalize to the entire out-party (representativeness) and getting people to repeatedly use skills learned is challenging (repetition).

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Caucasian business people talking on bench outdoors

Civil discourse can be effective, but its effectiveness is limited.

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The 4 R’s reduce dialogue workshop effectiveness – but don’t despair

In some circles, reducing political divides and civil discourse are almost synonymous. I’ve had conversations where I mention that I work on reducing these divides, only to have the other person launch into some story or opinion about civil discourse.

By “civil discourse,” I mean an interpersonal focus on communication, which can include activities like dialogue or certain types of debates.

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city skyline

Reading, Pennsylvania, can be a model for a path forward.

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The election couldn’t solve our crisis of belief. Here’s what can.

The stark divisions surrounding the recent presidential election are still with us, and will be for some time. The reason is clear: We have a crisis of belief in this country that goes much deeper than any single election.

So many people, especially young people, have lost faith in America. We have lost belief in our leaders, institutions and systems. Even in one another. Recent years have seen us roiled by debates over racial injustice, fatigued by wars, troubled by growing inequities and disparities, and worried about the very health of our democracy. We are awash in manufactured polarization, hatred and bigotry, mistrust, and a lack of hope.

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