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How a 101-year-old World War II veteran honors the fallen

Bill Fichtel

“I’m not big on politics — just lead a good life and uphold your values,” Fichtel said.

Brian Clancy

Clancy is co-founder of Citizen Connect and board member of the Bridge Alliance Education Fund. Citizen Connect is an initiative of the Bridge Alliance Education Fund, which also operates The Fulcrum.

I attended a beloved neighbor’s 101st birthday party recently. Bill Fichtel is the heart and soul of our Florida community, and as he began speaking we all leaned in to savor his wit and wisdom. It occurred to me in that moment that Bill’s insights should be shared more broadly. During this crazy election year, America needs more voices offering authentic wisdom — not just spin and finger pointing.


Given his military service and the friends he lost in World War II, Memorial Day felt like the ideal time to celebrate this amazing man. Much has been written about the Greatest Generation, but spending time with its members really brings to life what made them so special. For all that’s changed in the world, I’m convinced that Bill and his remarkable generation have timeless guidance for us all. I’m confident you’ll find his life lessons very relevant to the challenges we’re facing today at home and around the world.

Bill’s lessons to live by:

1. Focus on gratitude and a commitment to paying it forward — not anger or regrets. Talking about the friends he lost in the war, Bill said that what bothers him most is that they “never saw the good things,” like having a family. That opportunity to live a rich and meaningful life is “what the people we lost saved for us” and Bill has embraced that gift in so many ways — including having a wonderful family and being a leader in his community and his church.

2. It’s the simple things in life that really matter. We talked a lot about the source of that insight. Bill thinks growing up in the Depression and surviving the war both played a role in deeply appreciating this fact. Bill believes it’s harder to focus on what really matters today. “We lived a simple life and didn’t expect everything — we weren’t badgered by TV telling us everything we could have or do,” he said. He didn’t mention smartphones and social media, but I will.

3. Put country and core values over politics. Politics has always been more personal and local for Bill — which has kept him from being swept up into today’s toxic partisanship. “I’m not big on politics — just lead a good life and uphold your values,” he said. “Keep everything above board” and “be a stand-up person.” For him, being a good citizen isn’t about fighting the other side, it’s about caring for all your neighbors — “we need to respect each other.”

4. If you’re part of a community, lean in early and often. Bill’s apartment overlooks the entrance to our complex and he gives everyone coming in a warm welcome even if they’re just dropping off a package. But what really energizes him is working with people on issues he cares about. I don’t have room to list all the organizations he’s had leadership roles in over the years, but they include local government, his church, a library, an art museum, a historical society, business associations, the Rotary Club, the American Legion, sporting groups and, probably the most apt, the Optimist Club!

5. Investing in friendships is the key to a happy and healthy life. For Bill friendship isn’t a concept it’s a verb. That means no matter how busy you are with work and family, you make the time to keep up with friends. Just one dear friend from the war is still alive, but nothing stops him from continuing to make new friends to this day.

6. Balance hard work with fun. “We had a ball.” “We had so much fun.” “We had a great time.” Bill kept saying these phrases again and again with a big smile. They came up on a wide variety of topics including family, golf, tennis, fishing, vacations or just hanging out with friends. He clearly sees fun and joy as essential ingredients for the good life.

7. Set your sights on the future — don’t dwell on the past. Bill was insistent that we do a second interview. The reason was he wanted to talk about “the future.” He felt we’d talked too much about the past the first time and not enough about “the big question,” which he sees as how to create a bright future together. For Bill the key ingredient to making your community better is finding ways to get people directly around you working toward common goals.

Of all the inspiring things I heard Bill say, his call to work with others to “pay back what’s due” struck me the most. It felt like a personal challenge —and an opportunity. It’s easy these days to sit on the sidelines and complain about the state of the country and the world, but if we want things to change we have to personally answer the call. That’s what Bill and his friends did big time when the world needed them most. Explore websites like VolunteerMatch and Citizen Connect  (which I co-founded) right now and find a wide range of ways to make a difference!

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This Isn’t My Story. But It’s One I’ll Never Forget.

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This Isn’t My Story. But It’s One I’ll Never Forget.

My colleague, Meghan Monroe, a former teacher and trainer in the Dignity Index, went out to lunch with a friend on the 4th of July. Her friend was late and Meghan found herself waiting outside the restaurant where, to her surprise, a protest march approached. It wasn’t big and it wasn’t immediately clear what the protest was about. There were families and children marching—some flags, and some signs about America being free.

One group of children caught Meghan’s eye as they tugged at their mother while marching down the street. The mom paused and crouched down to speak to the children. Somehow, Meghan could read the situation and realized that the mom was explaining to the children about America—about what it is, about all the different people who make up America, about freedom, about dignity.

“I could just tell that the Mom wanted her children to understand something important, something big. I couldn’t tell anything about her politics. I could just tell that she wanted her children to understand what America can be. I could tell she wanted dignity for her children and for people in this country. It was beautiful.”

As Meghan told me this story, I realized something: that Mom at the protest is a role model for me. The 4th may be over now, but the need to explain to each other what we want for ourselves and our country isn’t.

My wife, Linda, and I celebrated America at the wedding of my godson, Alexander, and his new wife, Hannah. They want America to be a place of love. Dozens of my cousins, siblings, and children celebrated America on Cape Cod.

For them and our extended family, America is a place where families create an enduring link from one generation to the next despite loss and pain.

Thousands of Americans in central Texas confronted the most unimaginable horrors on July 4th. For them, I hope and pray America is a place where we hold on to each other in the face of unbearable pain and inexplicable loss.

Yes. It’s complicated. There were celebrations of all kinds on July 4th—celebrations of gratitude to our military, celebrations of gratitude for nature and her blessings, and sadly, celebrations of hatred too. There are a million more examples of our hopes and fears and visions, and they’re not all happy.

I bet that’s one of the lessons that mom was explaining to her children. I imagine her saying, “America is a place where everyone matters equally. No one’s dignity matters more than anyone else’s. Sometimes we get it wrong. But in our country, we always keep trying and we never give up.”

For the next 12 months as we lead up to the 250th anniversary of the Declaration of Independence, we’re going to be hearing a lot about what we want America to be. But maybe the more important question is what we the people are willing to do to fulfill our vision of what we can be. The answer to that question is hiding in plain sight and is as old as the country itself: join with others and do your part, and no part is too small to matter.

At our best, our country is a country of people who serve one another. Some may say that’s out of fashion, but not me. Someone is waiting for each of us—to talk, to share, to join, to care, to lead, to love. And in our time, the superpower we need is the capacity to treat each other with dignity, even when we disagree. Differences of opinion aren’t the problem; in fact, they’re the solution. As we love to say, “There’s no America without democracy and there’s no democracy without healthy debate and there’s no healthy debate without dignity.”

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