Medill Podcast: The push to boost confidence in voting by mail

Originally published by Public News Service.

A group of University of Pennsylvania students got up close and personal with Keystone State voters recently as they studied solutions to bridging the ideological divide.

Students with Penn's Political Empathy Lab traveled across the state last summer and talked with people at parks, libraries and county fairs. The goal was to listen to Pennsylvanians as they discussed the issues in the 2024 campaign.

Lia Howard, professor of political science at the university and director of the lab, said the students emphasized using critical listening skills to understand the voters better.

"Democratic listening is one of the most important and undervalued things that are happening right now," Howard contended. "Because we're just so inundated by talk, expression, and we don't get enough time to practice listening to another human being."

Howard pointed out the students recorded 45 hours of audio during their sessions, producing a podcast series and presenting what they learned on and off campus. Another statewide tour is scheduled for this spring, and Howard added she will eventually publish the students' findings.

Howard noted the lab was formed to put into direct practice some of the theoretical concepts her students study and apply them to Pennsylvania during the 2024 election.

"We weren't trying to do polling or necessarily canvassing, though both are really important and I'm all for both," Howard explained. "That wasn't our role. It was really to think about what we were bringing and how we could connect."

The students traveled more than 2,500 miles across the state and learned about each city or town before engaging the voters. Howard emphasized the students found showing empathy as they listened often drew a higher degree of candor and openness in the responses they received.

"Empathy is something that you just practice. You have to do it to get it," Howard stressed. "I think it's worth working those muscles out, especially under times of duress. I think our country needs a lot more of that working out and building those muscles because we're a democracy, and that's what we need to do."

Penn has put together a program to extend the Political Empathy Lab's concept to other locations nationwide.