Skip to content
Search

Latest Stories

Follow Us:
Top Stories

The 4 R’s reduce dialogue workshop effectiveness – but don’t despair

Caucasian business people talking on bench outdoors

Civil discourse can be effective, but its effectiveness is limited.

Jetta Productions Inc./Getty Images

In some circles, reducing political divides and civil discourse are almost synonymous. I’ve had conversations where I mention that I work on reducing these divides, only to have the other person launch into some story or opinion about civil discourse.

By “civil discourse,” I mean an interpersonal focus on communication, which can include activities like dialogue or certain types of debates.


Groups interested in reducing political divides have largely embraced this interpersonal civil discourse model as the primary method, in part because the start-up costs of holding a dialogue are low. Many of the 500-plus members of the #ListenFirst Coalition are clear examples of this approach. (Note: the organization I run and co-founded, More Like US, is a coalition member.) As I have seen since 2017, when I attended my first Braver Angels (then Better Angels) workshop, there has often been a default to a small-group format to teach skills and/or practice engaging in civil discourse.

Civil discourse can be excellent and effective, but organizations involved need to be aware of its numerous drawbacks that limit its capacity for scale. When this space is internally honest about civil discourse’s limitations, it can better choose methods that are most likely to succeed. Civil discourse should always be part of some efforts, but the space should be open to a wider array of approaches.

I summarize civil discourse’s limitations, especially in the context of small-group formats, with what I will call the 4 R’s: recruitment, reliability, representativenes, and repetition. Explained more below, the briefest overview is that it is difficult to get many people to attend events (recruitment), civil discourse is not inherently effective (reliability), even a successful 1:1 interaction may not generalize to the entire out-party (representativeness) and getting people to repeatedly use skills learned is challenging (repetition). These form a kind of narrowing funnel, where the likelihood of many individuals achieving long-lasting change gets smaller and smaller with every step.

Recruitment: People need to have a substantial amount of time, interest and energy to attend an event. At least with Braver Angels, participants have been disproportionately older and with high educational attainment, people who more likely fit those criteria. Braver Angels should be commended for bravely collecting and releasing this data; most other discourse-based groups likely have broadly similar demographics, aside from groups focused on Gen Z like BridgeUSA. Separately, it also takes substantial effort to plan even a single event. The numbers to achieve scale via events seem unrealistic: Even if 100 events could each reach 10 people per day, it would take over 400 years to reach all voters in the most recent presidential election. Affective (emotional) polarization is widespread among the public, so simply reaching a sliver of the population in a shorter amount of time will likely have limited impact.

While at least one other field has embraced research showing 3.5 percent of the public needs to be reached, citing findings about the number of citizens literally needing to be in the streets to overthrow a dictator, the research has questionable relevance to civil discourse efforts. Simply attending a workshop does not imply full participation in a movement, and the goals of civil discourse workshops are obviously very different than trying to overthrow a dictator.

Reliability: Gordon Allport’s original Intergroup Contact Theory from 1954 identified f our highly restrictive conditions for optimal contact: “equal group status within the situation, common goals, intergroup cooperation and authority support.” While more recent research shows that these conditions are more helpful than absolutely necessary, successful conversations still are not inevitable.

Representativeness: Even if a conversation is successful, the conversation partner may not be seen as particularly representative of the other political party as whole. In the academic literature, researchers find this “primary transfer effect” from the individual member to the group requires that “some level of group representativeness must be maintained for attitudes to generalize to the whole group.” Those attending workshops are a self-selected group, and the demographics can quite wildly differ from the larger target population. For instance, using Braver Angels data from 2020-2021, we see that 65 percent of participants had postgraduate degrees, compared with less than 15 percent of the overall population aged 25 and older. These conversations still can have a benefit of showing there are “good ones” across the political spectrum, but they do not necessarily change views about those across the political spectrum en masse.

Repetition: A few hours at a workshop may feel like an oasis, but then messages in the real world spew political negativity and division. Braver Angels’ transparency on this front is again admirable, including academic research showing that explicit measures of reduced affective polarization (e.g., via feeling thermometer, trust measure, comfort with those in the other party in various social situations) were not statistically significant after one or two weeks after participating in a day-long red/blue workshop among undergrads at four universities. Improvements on an Implicit Association Test were still statistically significant at that timeframe, but not after six months; willingness to donate to a depolarization group focused on Gen Z remained elevated throughout. Thus, it appears necessary to have repetition to depolarize in this context, but many will not want to attend multiple events, or they may have difficulty finding appropriate repeat conversation partners.

The 4 R's are not meant to chastise or induce hopelessness among those interested in the future of the country. Instead, they are a call for reflection and reconsideration of the best tactics for the space to take, given these limitations.

In part two of the article, publishing tomorrow, I will cover some suggestions (with 4 S’s) for how to still use dialogue in specific circumstances, and when opportunities besides dialogue may be best.

Coan is the co-founder and executive director of More Like US. Coan can be contacted at james@morelikeus.org


Read More

​Utah Governor Spencer Cox

Utah Governor Spencer Cox

Getty Images

Spencer Cox’s Off Ramp and Utah’s Tradition of Bipartisan Leadership

Utah has long impressed me as a place where governors take bipartisan leadership seriously, and my own experience confirms it. I first saw this more than a decade ago when I met former Utah Governor Jon Huntsman through No Labels. In January 2013, Huntsman, then a Republican, joined Democrat Joe Manchin as national co‑chairs of the organization, a partnership built on the belief that durable solutions require leaders willing to cross the aisle. Working with both of them during that period left a lasting impression on me. Their partnership embodied a simple but powerful truth: when leaders choose cooperation over contempt, they expand what’s possible for the country. Huntsman and Manchin worked deliberately to model cross‑partisan problem‑solving—demonstrating that principled disagreement can coexist with shared purpose.

That experience left a lasting impression on me, and it’s one reason Governor Spencer Cox’s new book Off Ramp: How to Be a Peacemaker in an Age of Contempt resonates so strongly with me today.

Keep ReadingShow less
Windows of a house

Low-angle view of two dormer windows protruding from townhouse roof

Grace Cary, Getty Images

Go Home

The distance from Washington, D.C., to my hometown of York, Pennsylvania, is 100 miles. When I worked as a Congressional staffer in D.C., I could get out of town and be back where I grew up in about an hour and a half, at least so long as I avoided rush hour traffic. Those last miles as I crossed the Pennsylvania-Maryland border brought a sense of gratitude for the relationships I would be keeping up. At my nephew’s soccer game, at an English-style pub with my long-time best friends, with my mother at the breakfast table having a local newspaper in her hands, life was ordinary.

I would return to work in D.C. feeling grounded. I felt better connected to

Keep ReadingShow less
U.S. Capitol with a flag waving in front of it.

As Washington stalls, young bipartisan lawmakers in Alaska, Mississippi, and beyond are proving that cross-partisan collaboration still wins.

Douglas Rissing/Getty Images

The Politicians Who Can Fix America's Polarization Problem Will Win

Political predictions are notoriously unreliable, but here is one I am willing to stand behind: the elected officials who figure out how to govern across difference will dominate the next decade of American politics. With dysfunction and paralysis having become the status quo in Washington, elected officials who work together to get things done will turn heads, offering desperate voters a much-needed alternative to a broken system.

Consider what happened in Alaska last year. The state’s lawmaking structure does not encourage political independence. Alaska has the nation's highest veto-override threshold: three-quarters. So when a popular education bill promising smaller class sizes, a cellphone ban, and vocational training funding cleared the legislature, only to be vetoed twice by the governor, it looked dead in the water.

Keep ReadingShow less
Two children playing baseball during the Little League World Series Consolation Game at Howard J. Lamade Stadium on August 25, 2024 in South Williamsport, Pennsylvania.

Jonathan Landaeta #9 of the Latin America Region team from Barquisimeto, Venezuela slides into third base past Dylan Burke #9 of the Southwest Region team from Boerne, Texas in the fifth inning during the Little League World Series Consolation Game at Howard J. Lamade Stadium on August 25, 2024 in South Williamsport, Pennsylvania

Dylan Buell/Getty Images

For Two Weeks in August, Sports Still Belong to the Kids

Late August in America has a certain sound and scene. For me, it is an ESPN broadcast and the persistent drone of a camera somewhere above a baseball diamond in Williamsport, Pennsylvania. Beneath it: a collection of 11- and 12-year-olds doing something completely ordinary and, these days, increasingly extraordinary. They are playing baseball.

The Little League World Series, as I understood it as a kid, wasn't merely a sporting event. It was a fever dream. Kids from Seoul, Tokyo, Curaçao, and Texas suddenly occupied the same outfield. Different uniforms. Different languages. Same sweat. Same tears. Same inexplicable desire to chase a high fastball with two strikes.

Keep ReadingShow less