Podcast: Can we fix the rage machine?

Picture a 55-year-old woman in Berkeley, California, the week the mail brings her voter information guide. She opens the booklet at her dining table, puts on her glasses, and reads it in Vietnamese. Inside are a sample ballot, statements from candidates who are vying for different positions, whether for governor, Congress, or, better still, a plain explanation of each local measure she needs to vote either yes or no on. The guide tells her to fill in each oval with a black or blue pen. By the time she picks up that pen, she already knows who to vote for based on the candidates' statements and their plans for the city.

Ahead of the Nov. 3 general election, Alameda County prints its guide in English, Chinese, Spanish, Tagalog and Vietnamese and asks voters which language they want. Ballots began going out Oct. 5 in the same five languages, so residents can vote alone, without asking a neighbor, family member, or even a stranger what the paper says.